If you are unsatisfied with the purchase of any merchandise from Fabulous Sauna Repair for any reason, you have thirty (30) days from the date of purchase to request a refund.

To qualify for a replacement or refund, all the following conditions must be met:

  1. A Return Merchandise Authorization (RMA) must be requested from our customer service team within thirty (30) days of your purchase date. To request an RMA, go to: support.fabuloussaunarepair.com
  2. Returned Product must be in good physical condition (not physically broken or damaged) and in original packaging.
  3. All accessories originally included with your Product must be included with your return.
  4. The Product must be shipped with the assigned RMA number written clearly on the packaging.

Fabulous Sauna Repair shall bear the cost of return shipping to Fabulous Sauna Repair only if the Product is shipped with the 30-Day Satisfaction Guarantee RMA shipping label. Fabulous Sauna Repair will offer the Consumer one of the following options upon receipt and verification of returned product: A replacement Pencil or Battery. Fabulous Sauna Repair shall bear the cost of shipping a replacement Product to the Consumer. A refund for the original purchase price plus applicable taxes (minus original shipping & handling costs). Refunds can only be credited to Visa, MasterCard or American Express credit/debit cards and only in US dollars.